Serving happiness
At Spirit Urban Spa in Halifax, a concierge makes wishes come true and keeps clients coming back
Get your clients excited with revved-up retail
How can spa operators perk up their client loyalty through retail programs? We asked five experts.
This Irish rose helps spa customer loyalty to bloom
How travelling the world opened Amanda O’Shea’s eyes to the infinite possibilities that lay in the spa industry
Boldijarre Koronczay
Hailing from Budapest, Hungary, Boldijarre Koronczay is a dedicated trainer, lecturer, herbalist, master of European aesthetics and massage, and founder of Éminence.
A beautiful business
Customers won't hesitate to switch companies due to poor service proving the importance for quality service. Learn how to create customer loyalty in the spa industry.