Customers won't hesitate to switch companies due to poor service proving the importance for quality service. Learn how to create customer loyalty in the spa industry.
Marketing is no longer as simple as shelling out some cash to place an advertisement. It is an involved process that is critical to the success of your spa.
Employees must possess the skills to wow your clients and must fit with the vision of the spa, too. Asking the right questions is key to finding the right people.